Cloud-based platform that helps companies collect, analyze, and act on supplier data to improve transparency and sustainability across multi-tier supply chains. Designed for enterprise use, it enables efficient ESG data management and supplier collaboration.
Cloud-based platform that helps companies collect, analyze, and act on supplier data to improve transparency and sustainability across multi-tier supply chains.
Enterprise: web application
SupplyShift — platform ian Enterprise B2B cloud-based SaaS product, engineered to enhance supply chain transparency and drive sustainable procurement practices.
My role
Lead UX design, UX research, Interaction design, Usability testing, UI design
Responsibilities
Research • Interviews • Wireframes • Prototyping • Usability Testing • Visual Design
User persona
Susan is a Sustainability Manager who wants to help the company to improve supply chain sustainability and learn more about company suppliers.
User journey map
The user journey map illustrates key steps and pain points suppliers experience while adding and managing data in the SupplyShift platform.
Problem statement
Users reported friction when adding new suppliers due to unclear navigation, redundant fields, and inconsistent feedback. The goal was to simplify the flow, reduce confusion, and help users complete supplier registration more efficiently.
Usability testing
Remote usability testing sessions with 6 participants identified key issues in navigation clarity and field validation, leading to simplified layouts and improved task completion.
Sign up / Log in
Designed a simplified sign-up and login experience to reduce onboarding friction and encourage supplier participation.
Mockups
The redesigned workflows reduced supplier onboarding time and improved task completion by simplifying forms and clarifying navigation hierarchy.
The redesigned flow reduced supplier onboarding time and improved task completion by simplifying form structure and clarifying navigation hierarchy.
Navigation
To improve information architecture, I redesigned the navigation flow and simplified menu groupings for a cleaner, more intuitive browsing experience.
Design system and specifications
I streamlined the design and development process for platform features by implementing easily reusable components, applying the new Material UI library, redesigning user onboarding and data uploading processes, and establishing effective communication channels between design and engineering teams.
Work process
In order to archive projects goals and to meet business requirements I established the process of the design team work on each stage of the project and collaboration with other company teams.
Outcome:
I streamlined the design process and reduced feature design and development time by 40% by establishing effective communication channels between the design and engineering teams and implementing a well-organized design system.
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